Privacy Policy

Effective Date: January 3, 2025 | Last Updated: January 3, 2025

1. Introduction

Glide, LLC ("Company," "we," "us," or "our") is committed to protecting the privacy and security of personal information collected through our educational technology platform, Glide ("Service," "Platform," "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

This Privacy Policy applies to all users of the Glide Service, including students, educators, and educational institutions.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

Account Information:

  • Name and email address
  • Educational institution affiliation
  • User preferences and settings
  • Profile information

Educational Data:

  • Course enrollment information
  • Assignment and grade data from connected LMS platforms
  • Academic performance metrics and analytics
  • Study habits and learning patterns
  • Documents and notes created through the platform

Technical Information:

  • Device information and browser type
  • IP address and location data (general geographic area)
  • Usage patterns and interaction data
  • Log files and error reports

2.2 Information from Third-Party Services

We collect information from integrated services including:

Canvas LMS Integration:

  • Course rosters and enrollment data
  • Assignment submissions and grades
  • Discussion forum participation
  • Calendar events and due dates

Google Workspace Integration:

  • Document creation and modification data
  • File organization and folder structure
  • Collaboration and sharing activities
  • Drive storage usage patterns

3. How We Use Your Information

3.1 Educational Services

We use your information to:

  • Provide core educational platform functionality
  • Sync data from connected LMS platforms
  • Generate personalized study materials and recommendations
  • Create academic performance analytics and insights
  • Facilitate document creation and organization
  • Enable collaboration and sharing features

3.2 Service Improvement

We use aggregated and de-identified data to:

  • Improve platform functionality and user experience
  • Develop new educational features and tools
  • Conduct research on learning effectiveness
  • Optimize AI and machine learning algorithms

3.3 Google User Data Usage

When you connect your Google account to our platform, we use Google user data specifically to:

  • Document Management: Create, edit, and organize educational documents in your Google Drive
  • Calendar Integration: Access and manage your Google Calendar for assignment tracking and scheduling
  • Authentication: Verify your identity and maintain secure access to your account
  • File Organization: Create and manage folder structures for your academic materials
  • Collaboration: Enable sharing and collaboration features through Google Workspace
  • Backup and Sync: Ensure your educational content is safely stored and synchronized

We use Google user data in compliance with Google's API Services User Data Policy and only for educational purposes directly related to the functionality you have authorized.

4. Information Sharing and Disclosure

4.1 Educational Institutions

We share student information with authorized educational institution personnel as permitted by FERPA and other applicable laws. This includes:

  • Academic performance data and analytics
  • Assignment submissions and grades
  • Attendance and participation records
  • Learning progress and outcomes

4.2 Service Providers and Third-Party Integrations

We share, transfer, or disclose Google user data and other personal information with the following specific third-party service providers and integrated services:

Google Services:

  • Google Drive API: For document storage, creation, and management
  • Google Docs API: For document creation and editing functionality
  • Google Calendar API: For calendar integration and event management (when authorized)
  • Google Workspace for Education: For educational document collaboration

Purpose: Providing core document management and collaboration features
Data Shared: Document content, file metadata, calendar events, user authentication tokens

Canvas LMS Integration:

  • Canvas by Instructure: Learning Management System integration

Purpose: Retrieving course data, assignments, grades, and academic information
Data Shared: Course enrollment data, assignment information, grades, academic performance metrics

Firebase Services (Google):

  • Firebase Authentication: User authentication and account management
  • Firebase Firestore: Database storage for user data and application state
  • Firebase Analytics: Usage analytics and performance monitoring

Purpose: Core application infrastructure, user management, and analytics
Data Shared: User profiles, application data, usage patterns, authentication information

AI and Machine Learning Services:

  • Google Gemini AI: AI-powered study tools, content generation, and academic assistance
  • RunPod Whisper API: Audio transcription for lecture notes

Purpose: Providing AI-enhanced educational features and transcription services
Data Shared: User-generated content, audio files, study materials, academic documents

Analytics and Performance:

  • Google Analytics: Website and application usage analytics

Purpose: Understanding user behavior and improving platform performance
Data Shared: Usage patterns, page views, feature interactions, anonymized user data

Infrastructure and Hosting:

  • Vercel: Application hosting and deployment

Purpose: Hosting and delivering the web application
Data Shared: Application data in transit, user requests, technical logs

All service providers are contractually bound to protect your information and use it only for specified purposes. We ensure that any third-party access to Google user data complies with Google's API Services User Data Policy and applicable privacy laws.

4.3 Google User Data Specific Disclosures

For users who connect their Google accounts to our platform, we specifically share, transfer, or disclose Google user data with:

Google LLC and its affiliates:

  • Google Drive, Google Docs, Google Calendar, and other Google Workspace services
  • Google Cloud Platform services (Firebase, Analytics)
  • Google AI services (Gemini)

Educational Institutions:

  • Your school or educational institution (when you are enrolled as a student)
  • Authorized educational personnel with legitimate educational interests

No Sale or Commercial Use:

  • We do not sell Google user data to third parties
  • We do not use Google user data for advertising purposes
  • We do not share Google user data for commercial purposes unrelated to providing educational services

Data Minimization:

  • We only access the minimum Google user data necessary for educational functionality
  • We only share Google user data when required for core educational features
  • We regularly review and minimize data access and sharing

5. Student Privacy Protections

5.1 FERPA Compliance

We comply with the Family Educational Rights and Privacy Act (FERPA) by:

  • Acting as a school official with legitimate educational interests
  • Using educational records only for authorized educational purposes
  • Maintaining appropriate security safeguards for educational records
  • Not re-disclosing educational records without proper authorization

5.2 COPPA Compliance

For users under 13 years of age:

  • We obtain verifiable parental consent before collecting personal information
  • We collect only information necessary for educational purposes
  • Parents may review, modify, or delete their child's information
  • We do not condition participation on disclosure of unnecessary information

6. Data Security

6.1 Security Measures

We implement comprehensive security measures including:

  • Encryption of data in transit using TLS/SSL protocols
  • Encryption of sensitive data at rest using industry-standard algorithms
  • Multi-factor authentication and access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and security practices

5.2 Incident Response

In the event of a security incident:

  • We will investigate and contain the incident promptly
  • Affected users and institutions will be notified within 72 hours
  • We will provide detailed information about the incident and response measures
  • We will implement additional safeguards to prevent similar incidents

7. Your Rights and Choices

7.1 Access and Correction

You have the right to:

  • Access your personal information stored in our systems
  • Request correction of inaccurate or incomplete information
  • Update your account settings and preferences
  • Export your data in a portable format

7.2 Deletion and Retention

You may request deletion of your personal information, subject to:

  • Legal and regulatory retention requirements
  • Legitimate business needs and contractual obligations
  • Educational institution policies and requirements
  • Technical limitations and backup retention periods

8. Contact Information

For questions about this Privacy Policy or our privacy practices, contact us at:

Privacy Officer
Glide, LLC
Email: admin@glide.study

Data Protection Officer (EU Users):
Email: admin@glide.study

This Privacy Policy is effective as of the date listed above and applies to all information collected by Glide, LLC through the Glide educational platform.